FAQ

About the tournament

What is the total prize money?

The total prize money is approx. $8.5M (approx. ￥12B*) *140 yen per dollar. For more details about the tournament, please visit the "Tournament Overview".
Are there any cut-lines in this tournament?

There are no cut-lines in this tournament.
Is the venue within walking distance from the nearest station?

The venue is about a 17-minute walk from ”Inzai Makinohara Station” on the Hokuso Line. For details on access to the venue, please check "Access".

About tickets

Will tickets be available for those who live outside Japan?

Only 1-DAY tickets will be available for overseas residents from August 22nd (Tue) 12:00 to September 29th (Fri) 11:59. ■URL：https://zozochampionship.com/en/news/ticket-en-info2023.html
When and where will the Tickets be sold?

We will begin the first round of ticket sales starting from noon on 8/22 (Tue). For details, please check the "Ticket Page."
Where do I contact for inquiries regarding ticket sales?

For inquiries regarding tickets, please contact the information service below. ■https://support-qa.eplus.jp
Are tickets available for practice round days?

Tickets will be available for practice rounds on October 17th (Tue) this year.
Are weekly tickets available?

This year, we are offering bundled tickets in 2-ticket packs and 4-ticket packs. These packs include tickets for three different categories: practice days, Thursday and Friday limited tickets, and Saturday and Sunday limited tickets, respectively.Please check the "Ticket Page."
Will same-day tickets be available for purchase at the venue?

Same-day ticket sales at the venue are not planned. Until the day of the event, you can purchase ZOZO CHAMPIONSHIP tickets, both paper and electronic versions, on the ticket purchase page.
Please provide details about priority ticket sales for ZOZOTOWN membership?

Login or new member registration of ZOZOID is required in order to purchase a ticket. If you have not registered yet, please do so from here. ■URL:https://zozo.jp/_member/regist/
Can you reserve a specific seat within the grandstand?

The number of stands you can enter will depend on your ticket type, but the seats in the stands are unreserved.
Where will I receive the souvenirs that come with Front Row tickets?

It will be given to you at the time of admission.
Where will I receive the souvenirs that come with Ticket with special merchandise?

It will be given to you at the time of admission.
Can I return or exchange merchandise?

We are unable to exchange any items unless you purchased a defective item.
Can I still receive merchandise on a later date if I cannot attend the tournament?

You will not be given merchandise if you do not attend, even if you have a ticket. Thank you for your understanding in advance.
Are tickets purchased outside of official ticket sites considered valid?

Paper tickets purchased through unofficial channels, such as auction sites, are not valid for entry into the venue.
What is required to use a digital ticket?

・Recommended OS：iOS 14.0 or later / Android OS 9.0 or later ・Recommended Browsers：iOS: Safari (latest version) / Android: Chrome (latest version)
Can digital tickets be purchased from a computer?

Yes, digital tickets can be purchased from a computer.
Is there any procedure required to apply for the ticket purchase campaign (Road to ZOZO CHAMPIONSHIP)?

After purchasing the ticket, you will receive an email from eplus containing the link to the campaign application form on Google Forms. Please use that form to apply. We look forward to your participation! ■Application Period: 8/22 (Tue) 12:00PM ~Tickets are sold until each date of the event.
From what age would tickets need to be purchased to gain access to tournament venue?

In general, you will need to purchase a ticket to watch the competition. However, up to 2 children under the age of 15 may be admitted free of charge (no seat/no ticket) per ticket holder. If there are three or more children under the age of 15, seats (ticket purchase) will be required for those additional children.
I want to attend as a carer of a physically handicapped person. Do I need to purchase a ticket?

Yes, accompanying persons also need a ticket.
I purchased a ticket but I am not able to attend the tournament. Can I get a refund?

Ticket resale is not supported for this tournament.
How can I get a refund if the event is cancelled or postponed due to the organizer's decision?

The tournament official website will provide information on how to handle refunds when they occur.

About corona measures

What kind of COVID-19 preventative measures will be implemented at the tournament?

All visitors will be asked to fill out a medical questionnaire and have their temperature checked. Further details would be announced on the official tournament website.
Can I attend the tournament even if I'm not fully vaccinated?

All visitors will be asked to fill out a medical questionnaire and have their temperature checked. Further details would be announced on the official tournament website.
Am I exempt from wearing a mask if I am fully vaccinated ?

All visitors will be asked to fill out a medical questionnaire and have their temperature checked. Further details would be announced on the official tournament website.

About volunteers

Are volunteers being recruited this year?

This offer has ended.

About players

Where can I check the player field?

Click here for the players. Please note that the players may be subject to change. Thank you for understanding.

Others

Will there be a live broadcast or live stream of the tournament?

Click here for the TV broadcast schedule.
Where can I find information about the facilities and services at the venue?

Wheelchair-accessible toilets, nursing space, and diaper changing space are available. Coin lockers and other luggage storage services are not available at the venue, so please keep your luggage to a minimum.
Is smoking allowed on-site?

Smoking is only allowed in the smoking area.
Will there be a bag search at the entrance gate?

At all entrance gates, we conduct baggage inspection and use magnetometers for all attendees.
Where can I confirm the cancellation announcement for the event incase of bad weather and etc.,?

This will be announced on the official tournament website.
Can I attend with a guide dog?

Guide dogs are allowed to accompany visitors and may enter the venue.